Verizon SMTP Servers not accepting mail from my domains.

Last month my uncle got the FiOS Internet service from Verizon and with it a Verizon E-mail address. So yesterday he sent me an E-mail and when I sent my reply to him I got the following failure notice:

Hi. This is the qmail-send program at I’m afraid I wasn’t able to deliver your message to the following addresses. This is a permanent error; I’ve given up. Sorry it didn’t work out.
Connected to but sender was rejected.
Remote host said: 550 You are not allowed to send

At first I thought that my IP address for my mail server was on an RBL, but after some checking I found that wasn’t so. So then I went out and found someone else with a Verizon E-mail address. Again I was unable to send to him with my address, but if I sent something from my address it went through. I was also able to send E-mail to my uncle with that address as well. …till this morning now I can’t even send him E-mail with the address.

I called Verizons Abuse number and the recording told me to go to and fill out the form. After Googling this problem I found that Verizon has been blocking E-mail from domains from outside the US since the beginning of 2005, but that shouldn’t effect me since my domain is hosted here in the US.

So I have filled out the whitelist form so now the wait is on to see how long it will take for Verizon to let mail in from my domains. This wouldn’t bother me to much but my parents have addresses and I am just waiting till my dad calls me to tell me that he can’t get mail to his brother in-law or his sister. We are a very spread out family and E-mail is a way of life for us.

So if you have a Verizon account please go to and fill out the members form and request, and be add to the domains that can send mail to Verizon users…..
Listening to: Come Talk To Me – Peter Gabriel – Secret World Live (CD 1)

UPDATE 4/7/06:

Got an E-mail from Verizon last night:

Subject: RE: Whitelist Request for IP Address

Thank you for contacting Verizon Online Security.

After a thorough investigation of your issue, Verizon Online Security has determined that normal e-mail delivery should be restored within 72 hrs.


Verizon Online Security

We will see if it’s fixed by Monday night…..